Sindal Enterprise (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit https://sindalenterprise.in (“Site”) or make purchases through our Site.
- Information We Collect
- Personal Data: name, email address, delivery address, phone number, payment details (processed securely by our payment gateway; we do not store full card data).
- Usage Data: IP address, browser type, device information, pages visited, referring/exit pages and date/time stamps.
- Cookies & Tracking: we use cookies and similar technologies to personalise your experience and analyse Site performance.
- How We Use Your Data
- Order Fulfilment: process and deliver your orders, send order confirmations and shipping updates.
- Customer Service: respond to enquiries, manage returns and refunds.
- Marketing & Promotions: with your consent, send newsletters, offers and product updates (you may opt out at any time).
- Analytics & Security: monitor Site usage, improve our services and protect against fraud.
- Disclosure of Your Data
- Service Providers: logistics partners, payment gateways, IT and analytics providers.
- Legal Requirements: when required by law or to enforce our Terms & Conditions.
- We do not sell or rent your personal data to third parties for their marketing.
- Your Rights
Under applicable Indian law (e.g. the Information Technology Act 2000 and amendments) you may:- Access, correct or delete your personal data.
- Withdraw consent to marketing communications.
To exercise your rights, contact us at sindalenterprise10@gmail.com.
- Data Security & Retention
We implement industry-standard measures (SSL encryption, access controls) to protect your data. We retain personal data only as long as necessary for the purposes set out herein or as required by law.